Licensed service
IPTV Canada FAQ
Plans, free trial, devices, cancelling and support. If your question is not here, ask us on WhatsApp.
Plans
What plans do you offer?
We offer 1, 3, 6, 12 and 24 months, and a Lifetime plan, for 1 to 4 devices. All prices are in Canadian dollars (CAD) and are on our plans page. You choose a plan, then finish on WhatsApp. This website takes no payment.
Do you accept Interac e-Transfer?
Yes. Once you pick a plan on WhatsApp, our team explains how to pay, including by Interac e-Transfer. This website itself takes no payment.
What does Lifetime mean?
Lifetime is a single payment of C$450 for one device, with no renewals. Ask our team on WhatsApp about what it covers for 2 to 4 devices.
Can I combine language packs?
Yes. Many households watch in more than one language, for example Punjabi and Hindi. Ask for a bundle on WhatsApp and we will tell you what is possible.
Is this service licensed in Canada?
Yes. This is a licensed service. We hold the rights for the content we sell in Canada, and we can show you on request.
Free trial
How do I get a free trial?
Tap any WhatsApp button, tell us your city, your language and your device, and we will set up your free trial. You do not need a card, and there is no checkout on this website.
How long does the free trial last?
Our team confirms the exact length of the trial on WhatsApp when you ask for it.
Devices
Which devices can I use?
Any type of device: Smart TVs (including Samsung, LG and Hisense), Fire Stick and Fire TV, Android TV and boxes, Apple TV, Roku, Chromecast, Nvidia Shield, Windows and Mac computers, and phones and tablets. Send us your model on WhatsApp and we confirm before you start.
Can the whole family watch at once?
Ask us about using more than one screen. We will explain what is possible for your household on WhatsApp.
Cancellation
Can I cancel?
There are no long-term contracts. Your plan length and how to stop or renew are confirmed with you in writing on WhatsApp before you start.
Will I be reminded before my plan ends?
We can send a renewal reminder on WhatsApp if you opt in. We only send marketing email with your consent, in line with Canada's anti-spam law (CASL).
Support
How do I get help?
Message us on WhatsApp, 24/7. Our team replies as fast as it can, and you can write to us in English, French, Punjabi, Hindi, Tamil, Arabic or Tagalog.
What are your support hours?
Support runs through WhatsApp, 24/7. Message any time and our team replies as fast as it can.
Reseller
What is the reseller program?
You buy credits at wholesale and sell subscriptions to your own customers at prices you choose. Three credits equal one month. Ask for the reseller plans on WhatsApp.
How do I top up my credits?
Message us on WhatsApp with the amount you want. Credits are added to your reseller account once payment is confirmed.
Still have a question? A real person replies on WhatsApp.
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